Frequently Asked Questions
Do you have a showroom?
We do not have a showroom. However, we we have some pieces on showroom floors in various locations (listed below), and we offer factory tours to interior designers.
-Metropolitan Lighting Fixture at 200 Lexington Ave #512 New York, NY 10016
-DTR Modern Galleries at 2820 Pennsylvania Ave NW, Washington DC 20007
-DTR Modern Galleries at 167 Newbury Street Boston, MA 02116
-**Summer Only** DTR Modern Galleries at 38 Centre Street, Nantucket MA 02554
Does your furniture have a warranty?
We do not have a written warranty. We do stand behind our products and if a manufacturing mistake has occurred, we will make every effort to correct the issue.
Do you provide suggested retail pricing?
No, we provide net pricing only.
Does my acknowledgement/invoice include freight charges?
No, the freight charge will be collected by the freight carrier.
Do you sell directly to the general public?
No, we sell ony to the interior design trade.
How do I set up an account?
Your account will be set up when you place your first order. We must have a copy of your tax resale certificate.
What type of wood is used for your frames?
Kiln-dried maple is the primary wood species used for our frame construction.
What is the ship to address for C.O.M.?
The Charles Stewart Company
931 18th St. Pl. NW
Hickory, NC 28601
How can I place an order?
Orders can be sent in by:
Mail: 931 18th St. Pl. NW Hickory, NC 28601
E-mail: [email protected]
*Please do not put your purchase orders or deposit checks in with your fabric.